How Do I File a Nursing Home Complaint?
If Tittle & Perlmuter takes on a case, the experienced legal team is jumping in head first. Unfortunately, that means we have to be selective in the cases we choose.
If a nursing home neglect and abuse lawyer doesn’t take your case, it doesn’t mean you shouldn’t file a formal complaint relating to the care involved.
Anyone can file a formal complaint against a nursing home relating to resident care. In the state of Ohio, all complaints are done through the Ohio Department of Health (ODH) and there are multiple ways someone can file a formal report.
Three ways to file a nursing home complaint in the state of Ohio are:
- Over the Phone
- Online
Over the Phone
To file a nursing home complaint over the phone, call the ODH Complaint Line number at 1-800-342-0553. If unanswered, this complaint line is covered twenty-four hours, seven days a week by voicemail and is checked at least twice per day.
To file a nursing home complaint by e-mail, include as much detailed information in your complaint to and send to HCComplaints@odh.ohio.gov.
Helpful information could include:
- Name and address of the facility
- Date and time of the incident
- Name of the resident, patient, and staff allegedly involved
Online
To file a nursing home complaint online, complete the Complaint Form (HEA 1685) online and submit the form to the Complaint Unit.